Our approach

The best IT practices to achieve business objectives

Quick Win

Create momentum by driving early value though improvements that are visible, has immediate benefit and can be delivered quickly.

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Design Thinking

By involving customers and other stakeholders in the definition of the problem and the development of solutions to garner a broad commitment to change.

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Rapid Prototyping

Digitally design mock up interface and validating it with users, stakeholders, and even your teammates iteratively.

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Strategy to Execution

Define the strategy that can and should be executed to achieve strategic clarity, organization clarity, and the proper execution balance.

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Digital adoption is 100% intentional

Why digital transformation matters?

97%
of IT decision-makers are involved in digital transformation initiatives (MuleSoft)
91%
of businesses are engaged in some form of digital initiative (Gartner)
87%
of senior business leaders say digitalization is a priority (Gartner)
51%
of digital transformation efforts are fueled by market pressure and growth opportunities
(Prophet)

We bring the right people together to challenge established thinking and drive transformation.

Vertical solutions for your business to stay up and running smoothly

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Our offering

Enable value through technology

Total experience at every interaction

Deliver transformative, relevant and memorable experiences to your customers, employees, stakeholders, and partners at every touchpoint in their journey.

Digital transformation at scale

Starting from leadership buy-in, we assess the organization's culture, governance, people, process, technology and data to gauge where the company stands. We feed the output to our accelerators to determine your you stand in relation to your competitors and to the industry you operate in at the macro level.

Low-Code / No-Code

Automate any process, scale with confidence, empower everyone. Our fail-safe approach to Salesforce enablements uses point-and-click tools to automate any workflow, whether you are creating a new emergency response process or optimizing an existing one by: Automating across systems, embedding visual workflows, connecting data sources outside of Salesforce, etc.

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Expand your business with Vetforce Consulting solutions to get ahead and stay ahead

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Our Industry Expertise

The right solution for your industry

Customer 360

Unlock the full potential of Salesforce Customer 360 and unite your sales, service, marketing, commerce, IT, and analytics around the most valuable asset of your business — your customers.

Cross Industries

Discover Vetforce Consulting Solutions designed to deliver transformative business results for any industry.

Consumer Markets

Provide consistent customer experience that fosters trust and confidence in your brand to ensure meaningful and efficient customer engagement.

Financial Services

Separate the signal from the noise in this fast moving industry by enabling connected customer experience and processes with technology that deliver personal touch.

Health Industries

Unleash the next level customer experience through speed. convenience. consistency and a human touch—that is, creating real connections by making technology feel more human and giving employees what they need to create better customer experiences.

Industrial Products, Energy, Utilities

Edge closer to Industry 5.0 that leverages the potential of tomorrow's technology to develop and execute digital transformation, from improved product design to more efficient production processes with automation, simulation and planning tools to prepare future-ready success.

Manufacturing

Prepare for the future and remain relevant in their industry by investing in digital capabilities, software, and technologies to gain an edge in an already hypercompetitive market.

Marketing & Advertising

Transform your marketing by harnessing the digital enterprise by leveraging technology to continuously evolve all aspects of your business model, including offers, interactions with customers, and operations.

Nonprofit

Enhance the way your nonprofit organization operates from the ground up, bringing your organization up to speed on the latest in technological innovation in order to thrive on the new digitally-based economic landscape.

Public Sector

Deliver customer experiences on par with b-to-c companies by consolidating digital channels, recurring service transactions, and mitigate complexity starting with quick wins to generate momemtum.

Sustainability

Unlocking sustainable value in our economies and societies by digitizing our physical world and embedding sustainability into the heart of our digital systems to kickstart a new era of sustainable growth.

Technology, Media, Telecom

Shield your organization from disruptions and navigate ever-changing markets to capture new opportunities, promote innovation, and create value to adapt quickly and meet the specific customer demands and production cycles.

We aspire to be part of ...

Every aspect of your core values

trust | customer success | innovation | equality | sustainability

Trust – our #1 value – is at the center of all our relationships.
Your objective is our objective. Your success is our success.
Fuel innovation to unlock competitive advantage.
Our drivers: Inclusion first through gender equity, disability, LGBT+ and social inclusion
Accelerate your net zero journey with our sustainability glide path.

Talk to us

At Vetforce Consulting, we know you have many choices when choosing partners for your consulting needs.  Find out if we are the right partner for you!

30-minute consultation

Not sure! Confirm with a short phone call to discuss what you have, what you want and what we can offer.

2-hour visit

Short on time? In Just two hours, we can start to uncover the path forward on how innovative technologies can give you a competitive edge.

1-day visit

Ready to dive in? Our one-day visit is designed to push the boundaries of what's possible as we tackle your most challenging obstacles.

Multi-day visit

Fully committed to transformation? Our multi-day visit is meticulously designed to transform your processes, leaving you with a blueprint for growth.

1-week assessment

Got the okay to move forward? Our 1-week assessment discovery is geared toward finding opportunities by working closely with your team, users and super users.

2-week assessment

Ready for an in-depth evaluation of your systems and processes? Our 2-week assessment concludes with an implementation roadmap tailored to your business - operations

Frequently asked questions

The most common questions

What is 360° Experience?
How will technology drive my 360° Experience goals?
What is the differentiator to your Digital Transformation?
How do you identify what my organization needs?
Does Vetforce Consulting offer pro bono work?
What is your pricing model?
Why Salesforce?
Can you help on ESG reporting?

Customer expectations are evolving

In light of recent economic headwinds, customer service and support leaders plan to devote more resources to tackle inefficiencies, bolster self-service and value enhancement as strategies against economic headwinds.

Improve, automate, or eliminate inefficient processes
59%
Migrate volume to digital and self service
51%
Contribute to the topline by creating customer value
46%
Assess outsourcing options and partnerships
18%
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